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OverlandCare Silver - extended service agreement (uplift) - 3 years -
OverlandCare Silver - extended service agreement (uplift) - 3 years -
- Price:
$1,057.99
- Availability:
- Mfr #: EW-24SLVR3UP
- UNSPSC #: 81111812
- Item #: 002501256
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Compatibility Information
| Designed For | Overland Storage NEOs T24 |
Details
| Service & Support Details | Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday ¿ Extended service agreement - advance parts replacement - 3 years - shipment - response time: next business day - Customer Replaceable Units ¿ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¿ Technical support - web support - 3 years ¿ Technical support - e-mail consulting - 3 years ¿ Product info support - web knowledge base access - 3 years ¿ New releases update - 3 years ¿ Technical support - remote diagnosis - 3 years - availability: business hours |
General
| Service Included | Parts and labor |
| Type | Extended service agreement (uplift) |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |