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HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
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Compatibility Information
Designed For | P/N: JG962A#AC3, JG962A#AC4, JG962A#B2B, JG962A#B2C, JG962AR, JG962AR#ABA, JG963A#AC3, JG963A#AC4, JG963A#B2B, JG963AR, JG963AR#ABA, JH295AR#B2C, JH376A, JH376A#ABA, JH376AR, JH376AR#ABA |
Details
Service & Support Details | Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¿ Technical support - remote diagnosis - 3 years ¿ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¿ New releases update - 3 years ¿ Product info support - web knowledge base access - 3 years |
General
Type | Extended service agreement |
Service Included | Replacement |
Location | Shipment |
Full Contract Period | 3 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |