You've assessed your environment. And you've developed a plan for a video collaboration solution tailored to your business needs. Now you want to consider the resources you'll need to carry out that plan and to physically deploy your solution. Polycom believes all their customers should be able to use their solutions successfully from the very start, to have the best experience with their solutions, and to make collaboration easy for your users. As a result of this Polycom has an Implementation Policy which requires that all RealPresence Platform components be installed by an appropriately qualified organization.
A qualified organization is defined as either one that has been certified under Polycom's RealPresence Platform Implementation Services Specialization program or Polycom's Global Services Organization. Implementations services are a key component of their solutions and in order to protect the customers Polycom require that you only purchase these services through partners who are certified to resell Polycom services or from RealPresence Implementation Services Specialized Partners, who will have the appropriate project management, knowledge and technical skills to deploy your solution successfully.
You can minimize the impact to your technical resources and environment by making implementation services part of your investment in Polycom A project like this requires a single point of contact. With the RealPresence Platform Implementation Service, you will benefit from a certified project manager who will keep you informed throughout the process, while keeping project tasks aligned with your business goals. Polycom field engineers or Service Specialized partners will deploy your solution according to your solution design so it meets your environment's needs and business requirements.