With HP Next Business Day Exchange Service, you don't have to worry should the unexpected happen to your HP printer, HP e-All-in-One, HP fax or HP or Compaq monitor. You'll be up and running without missing a beat. Quick exchange An HP technician will troubleshoot your problem remotely and, if necessary, HP will replace your printer or monitor by the next business day. Prepaid packaging for the return of your original product to HP for recycling is provided. Extended coverage begins the day you buy your HP product. You'll get the most coverage and value if you buy this plan when you purchase your product. For example: ? If you buy the 2-year plan when you purchase your product, you'll get coverage for 2 full years ? If you buy the 2-year plan 3 months after you purchase your product, you'll get 21 months of coverage only Multi-year options available.