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HPE Proactive Care Call-To-Repair Service with Defective Media Retention - extended service agreement - 3 years - on-site
HPE Proactive Care Call-To-Repair Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Price:
$7,728.99
- Availability:
- Mfr #: H7JF8E
- UNSPSC #: 81111812
- Item #: 004949077
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Compatibility Information
Designed For | P/N: Q1J00B, Q1J00BR, Q1J01A, Q1J01B, Q1J01BR, Q1J04A, Q1J28B, Q1J28BR, Q1J29B, Q1J29BR, Q1J79A, R4Y07A, R4Y07AR, R4Y08A, R4Y08AR |
Details
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years |
General
Service Included | Parts and labor |
Type | Extended service agreement |
Location | On-site |
Full Contract Period | 3 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |