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HPE Nimble Storage Foundation Care 4H Parts Exchange Support with Defective Media Retention - extended service agreement - 5 years - shipment

HPE Nimble Storage Foundation Care 4H Parts Exchange Support with Defective Media Retention - extended service agreement - 5 years - shipment

  • Price: 
    $8,644.99
  • Availability: 
  • Mfr #:  HT6Z1A5#X4B
  • UNSPSC #:  81111812
  • Item #:  005215412
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  • cnet cat code #:  10070105
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Compatibility Information
Designed For P/N: Q8D03A
Details
Service & Support Extended service agreement - advance parts replacement - 5 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - phone consulting - 5 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday Product info support - web support - 5 years New releases update - 5 years Defective media retention - 5 years
General
Service Included Advance parts replacement
Location Shipment
Full Contract Period 5 years
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week
Covered Configurations 7.68TB cache storage array