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Citrix Appliance Maintenance Gold - extended service agreement - 3 years - shipment
Citrix Appliance Maintenance Gold - extended service agreement - 3 years - shipment
- Price:
$9,493.99
- Availability:
- Mfr #: 4055458-ED
- UNSPSC #: 81111812
- Item #: 005239702
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Compatibility Information
Designed For | P/N: 3017595-ED |
Details
Service & Support | Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - web support - 3 years - response time: 24 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - web support - 3 years - response time: 5 days - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
Service Included | Advance parts replacement |
Location | Shipment |
Full Contract Period | 3 years |
Response Time | Next business day |
Service Availability | 24 hours a day / 7 days a week |
Pricing Type | Citrix Education License Program |