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OverlandCare Platinum - extended service agreement - 1 year - on-site
OverlandCare Platinum - extended service agreement - 1 year - on-site
- Price:
$4,093.99
- Availability:
- Mfr #: EW-XL40PLT1EX
- UNSPSC #: 43210000
- Item #: 005569450
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Compatibility Information
| Designed For | Overland Storage NEOxl 40 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year ¦ Technical support - e-mail consulting - 1 year ¦ New releases update - 1 year ¦ Technical support - remote diagnosis - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Valid when purchased 91+ days after library purchase or if initial library warranty has expired |
| Covered Configurations | Base module + up to 3 drives |