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Cisco SMARTnet extended service agreement
Cisco SMARTnet extended service agreement
- Price:
$62.99
- Availability:
- Mfr #: SVCVN-CON-SNTP-C48S
- UNSPSC #: 81111812
- Item #: 005812259
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: DS-C9148S-48PK9, DS-C9148S-D12P8K9, DS-C9148S-D12PSK9, DS-C9148S-D48P8K9, DS-C9148S-D48PSK9 |
Details
| Service & Support | Extended service agreement - advance hardware replacement - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update ¦ Technical support - phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 |
General
| Service Included | Replacement |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |