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Cisco SMARTnet Onsite Premium - extended service agreement - on-site

Cisco SMARTnet Onsite Premium - extended service agreement - on-site

  • Price: 
    $351.99
  • Availability: 
  • Mfr #:  SVCVN-CON-PREM-C9396E
  • UNSPSC #:  81111812
  • Item #:  005821848
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  • cnet cat code #:  10070104
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Compatibility Information
Designed For Cisco MDS 9396S
Details
Service & Support Extended service agreement - parts and labor - on-site - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday New releases update Technical support - phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Technical support - phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4
General
Service Included Replacement
Location On-site
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week
Covered Configurations Switch chassis