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Cisco SMARTnet extended service agreement

Cisco SMARTnet extended service agreement

  • Price: 
    $323.99
  • Availability:  In stock
  • Mfr #:  SVCVN-CON-S2P-C9396E
  • UNSPSC #:  81111812
  • Item #:  005833097
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  • cnet cat code #:  10070104
Need Help? Contact your Zones Account Manager or call 800.408.9663
Compatibility Information
Designed For P/N: DS-C9396S-96EK9
Details
Service & Support Extended service agreement - advance hardware replacement - shipment - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday New releases update Technical support - phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 Technical support - phone consulting - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity level 3/4
General
Service Included Replacement
Response Time 2 hours
Service Availability 24 hours a day / 7 days a week