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SafeNet Plus - extended service agreement - 1 year - on-site

SafeNet Plus - extended service agreement - 1 year - on-site

  • Price: 
    $1,023.99
  • Availability: 
  • Mfr #:  SVCVN-SAFENETK460-PLUS
  • UNSPSC #:  81111812
  • Item #:  005998531
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  • cnet cat code #:  10070104
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Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: next business day ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - during regional business hours, for high and medium priority problems ¦ Technical support - phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - after regional business hours, for high and medium priority problems ¦ Technical support - phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - for low priority problems ¦ Technical support - e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - e-mail consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - during regional business hours, for high and medium priority problems ¦ Technical support - e-mail consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - after regional business hours, for high and medium priority problems ¦ Technical support - e-mail consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - for low priority problems
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time Next business day