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SafeNet Plus - extended service agreement - 1 year - on-site
SafeNet Plus - extended service agreement - 1 year - on-site
- Price:
$1,023.99
- Availability:
- Mfr #: SVCVN-SAFENETK460-PLUS
- UNSPSC #: 81111812
- Item #: 005998531
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Details
Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: next business day ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - during regional business hours, for high and medium priority problems ¦ Technical support - phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - after regional business hours, for high and medium priority problems ¦ Technical support - phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - for low priority problems ¦ Technical support - e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - for critical problems ¦ Technical support - e-mail consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - during regional business hours, for high and medium priority problems ¦ Technical support - e-mail consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - after regional business hours, for high and medium priority problems ¦ Technical support - e-mail consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - for low priority problems |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 1 year |
Response Time | Next business day |