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Unitrends Platinum - extended service agreement - 3 years - shipment
Unitrends Platinum - extended service agreement - 3 years - shipment
- Price:
$80,475.99
- Availability:
- Mfr #: RS-943SPL-UNT36
- UNSPSC #: 81111812
- Item #: 006121770
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Compatibility Information
| Designed For | Unitrends Recovery-943S ¦ Unitrends Backup Appliances Recovery-943 |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 3-5 business days ¦ Technical support - phone consulting - 3 years - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 3 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 6 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: 10 business hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years |
General
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | 3-5 business days |