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Unitrends Platinum - extended service agreement - 3 years - shipment

Unitrends Platinum - extended service agreement - 3 years - shipment

  • Price: 
    $1,023.99
  • Availability: 
  • Mfr #:  RS-201SPL-UNT36
  • UNSPSC #:  81111812
  • Item #:  006122339
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  • cnet cat code #:  10070105
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Compatibility Information
Designed For Unitrends Recovery-201
Details
Service & Support Extended service agreement - replacement - 3 years - shipment - response time: 3-5 business days Technical support - phone consulting - 3 years - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - severity level 1 Technical support - phone consulting - 3 years - response time: 3 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 Technical support - phone consulting - 3 years - response time: 6 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 Technical support - phone consulting - 3 years - response time: 10 business hours - availability: 24 hours a day / Monday-Sunday - severity level 4 Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday Product info support - web support - 3 years - availability: 24 hours a day / Monday-Sunday New releases update - 3 years
General
Service Included Replacement
Location Shipment
Full Contract Period 3 years
Response Time 3-5 business days