Fluke Networks' Gold Support is their comprehensive support and maintenance program that offers expanded coverage for Fluke Networks products and accessories. The program includes factory repair with loaner or exchange equipment and unlimited 24 x 7 priority live technical assistance - for as long as your membership is valid. You will minimize downtime during repair, including repair needed due to accidental damage, as well as make better use of your tools by using the online training materials and priority TAC resource access.