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Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention and Accidental Damage Protection - extended service agreement - 1 year - pick-up and return
Electronic HP Care Pack Pick-Up and Return Service with Defective Media Retention and Accidental Damage Protection - extended service agreement - 1 year - pick-up and return
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Compatibility Information
| Designed For | HP Elite x2 1012 G2, 1013 G3 ¦ HP EliteBook 1040 G4 Notebook ¦ HP EliteBook Folio 1020 G1 ¦ HP EliteBook x360 1030 G2 Notebook, 1030 G3 Notebook, 1030 G4 Notebook, 1030 G7 Notebook, 1030 G8 Notebook, 1040 G5 Notebook, 1040 G6 Notebook, 1040 G7 Notebook, 1040 G8 Notebook ¦ HP Workstation Z VR Backpack G2 ¦ HP ZBook 14u G6 Mobile Workstation, 15 G5 Mobile Workstation, 15 G6 Mobile Workstation, 15v G5 Mobile Workstation, 17 G5 Mobile Workstation, 17 G6 Mobile Workstation, Studio G5 Mobile Workstation, Studio x360 G5 Mobile Workstation |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - pick-up and return - repair time: 7 days - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Defective media retention ¦ Accidental damage coverage |
General
| Service Included | Parts and labor |
| Location | Pick-up and return |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Repair Time | 7 days |
| Service Availability | 9 hours a day / 5 days a week |
| Covered Configurations | 1/1/0 warranty |