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Citrix Customer Success Services Priority - technical support (uplift) - 3 years
Citrix Customer Success Services Priority - technical support (uplift) - 3 years
- Price:
$1,301.99
- Availability:
- Mfr #: 4072494-E3
- UNSPSC #: 43232907
- Item #: 008097010
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 3021666-E3 |
Details
| Service & Support | Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 4 business hours - availability: business hours ¦ Product info support - e-mail consulting - 3 years ¦ Product info support - web support - 3 years ¦ Product info support - inspection - 3 years ¦ Training - 3 years ¦ New releases update - 3 years |
General
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | 15 min |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Citrix Enterprise License Program (ELA) (Level 3) |