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Electronic HP Care Pack Onsite Exchange Service - extended service agreement - 3 years - on-site
Electronic HP Care Pack Onsite Exchange Service - extended service agreement - 3 years - on-site
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Compatibility Information
| Designed For | HP Neverstop 1001nw ¦ HP Neverstop Laser 1000a, 1000w |
Details
| Service & Support | Extended service agreement - replacement - 3 years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday |
General
| Service Included | Replacement |
| Location | On-site |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |