SOTI Assist is the industry's first diagnostic help desk solution that is 'purpose-built' to fix mobile device problems. It incorporates SOTI's award-winning remote control technology, making it easy and efficient to analyze and resolve the issues your Honeywell Mobile Computers experience from anywhere, at any time. Integration with the SOTI ONE Platform gives help desk technicians instant access to device and app information, so they can fix problems faster the first time. SOTI Assist keeps your workers working and your help desk staff stress-free and productive.