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HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
- Price:
$1,556.99
- Availability:
- Mfr #: HV6N5E
- UNSPSC #: 81111812
- Item #: 008796031
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: P15535-B21, P15535-B21#ABA, P15535-B21#ABJ, P15535-B21#B19, P15535-B21#UUF, P15535R-B21, P15735-B21, P15735-B21#ABA, P15735-B21#ABJ, P15735-B21#B19, P15735-B21#UUF, P15735R-B21, P18603-291, P18603-B21, P18603R-B21, P18604-291, P18604-B21, P18604R-B21, P18605-291, P18605-B21, P18605R-B21, P18606-B21, P18606-B21#ABA, P18606-B21#ABJ, P18606-B21#B19, P18606-B21#UUF, P18606R-B21, P18606R-B21#B19, P18608-B21, P18608-B21#ABA, P18608-B21#ABJ, P18608-B21#B19, P18608-B21#UUF, R4K99A, R4L00A, R4L01A, R7E82A, R8F01A |
Details
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labor - 3 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Comprehensive defective material retention - 3 years |
General
Type | Extended service agreement |
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |