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HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
- Price:
$5,650.99
- Availability:
- Mfr #: HH5L5E
- UNSPSC #: 81111812
- Item #: 009070519
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Compatibility Information
| Designed For | P/N: Q2P71A, Q2P72A, Q2P72AR, Q2P72B, Q2P73A, Q2P73B, Q2P74A, Q2P74AR, Q2P74B, Q2P75A, Q2P75AR, Q2P75B, Q2P76A, Q2P77A, Q2P78A, Q2P79A |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |