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HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$668.99
- Availability:
- Mfr #: H33M5PE
- UNSPSC #: 81111812
- Item #: 009213462
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 641016-B21, 641016-B21#0D1, 641016-B21#B19, 641016R-B21, 641016R-B21#0D1, 666157-B21, 666157R-B21, 666158-B21, 666158R-B21, 666159-B21, 666159R-B21, 666160-B21, 666160R-B21, 666161-B21, 666161R-B21, 666162-B21, 666162R-B21, 666163-B21, 666163R-B21, 669663-295, 670656-S01, 670657-S01, 670658-S01, 690141-B21, 690141-B21#0D1, 690141R-B21, 702552-B21, 702552-B21#0D1, 702552R-B21, 724082-B21, 724082R-B21, 724083-B21, 724083R-B21, 724084-B21, 724084R-B21, 724085-B21, 724085R-B21, 724086-B21, 724086R-B21, 724087-B21, 724087R-B21, 724088-B21, 724088R-B21, 735151-B21, 735151-B21#0D1, 735151R-B21, 735151R-B21#0D1, 741446-S01, 741447-S01, 741448-S01, 742688-S01, 745915-S01, 745916-S01, 745917-S01, 764275-S01, C0M80A, C0M82A, C0M82AR |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |