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HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Essential Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$543.99
- Availability:
- Mfr #: H38S9PE
- UNSPSC #: 81111811
- Item #: 009245458
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 777394-291, 777394-AA1, 777394-B21, 777394R-B21, 777403-B21, 777403-B21#0D1, 777403-B21#ABA, 777403-B21#B19, 777403R-B21, 777403R-B21#AKM, 777403R-B21#B19, 777404-B21, 777404-B21#0D1, 777404-B21#ABA, 777404-B21#B19, 777404R-B21, 777404R-B21#B19, 785836-291, 785836-AA1, 785836-B21, 785836R-AA1, 785836R-B21, 788076-S01, 788077-S01, 788078-425, 788079-425, 788081-AA5, 788082-375, 830012-B21, 830012R-B21, 833865-B21, 833865R-B21, 840612-S01, 840613-S01, 840621-425, 840622-425, 840624-375, 845715-375, 860639-S01, M6V32A, P8Y71A, P8Y75A, P8Y76A, P8Y77A, P9J15A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Comprehensive defective material retention - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |