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HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Essential Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$490.99
- Availability:
- Mfr #: H40J9PE
- UNSPSC #: 81111811
- Item #: 009243797
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 470065-598, 470065-599, 470065-600, 470065-601, 470065-630, 470065-673, 470065-680, 470065-728, 628690-001, 628690-291, 628690-371, 628690-421, 628690-AA1, 628690R-001, 628690R-371, 628690R-421, 628691-001, 628691-291, 628691-371, 628691-421, 628691R-001, 628691R-291, 628691R-371, 628691R-421, 628692-001, 628692-371, 628692-421, 628692R-001, 628692R-371, 628692R-421, 644706-425, 644707R-295, 647339-B21, 647339-B21 SPB1, 647339-B21#0D1, 647339-B21#ABA, 647339-B21#B19, 647339R-B21, 647339R-B21#AKM, 647339R-B21#UUF, 647340-B21, 647340-B21#0D1, 647340-B21#B19, 647340R-B21, 658416-S01, 658417-S01 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |