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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
  • Price: 
    $767.99
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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site

HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site

  • Price: 
    $767.99
  • Availability: 
  • Mfr #:  H33Q6PE
  • UNSPSC #:  81111811
  • Item #:  009247642
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  • cnet cat code #:  100701
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Compatibility Information
Designed For P/N: 634969-B21, 634969R-B21, 634972-B21, 634972R-B21, 634975-B21, 634975-B21#0D1, 634975-B21#CSA, 634975R-B21, 634975R-B21#0D1, 634977-B21, 634977R-B21, 690161-B21, 690161-B21#0D1, 696172-S01, 696173-S01, 699045-B21, 699045R-B21, 699047-B21, 699047R-B21, 708931-B21, 708931R-B21, 709113-S01, 709114-S01, E0V09A
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 1 year
General
Service Included Parts and labor
Type Extended service agreement
Location On-site
Full Contract Period 1 year
Response Time Next business day
Service Availability 9 hours a day / 5 days a week