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HPE Pointnext Tech Care Critical Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Critical Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$1,921.99
- Availability:
- Mfr #: HV8V3PE
- UNSPSC #: 81111811
- Item #: 009247376
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 470065-067, 470065-069, 470065-071, 470065-072, 470065-081, 470065-082, 470065-083, 470065-084, 470065-086, 470065-102, 470065-103, 470065-118, 470065-125, 470065-143, 470065-153, 470065-157, 470065-159, 470065-160, 470065-170, 470065-171, 470065-197, 470065-198, 470065-199, 470065-220, 470065-250, 470065-300, 491315-001, 491315-371, 491315-421, 491315-421 SPB1, 491315R-001, 491315R-291, 491315R-371, 491315R-421, 491315R-AA1, 491316-001, 491316-371, 491316-421, 491316-421.SPB, 491316R-001, 491316R-291, 491316R-371, 491316R-421, 491316R-AA1, 491324-001, 491324-371, 491324-421, 491324-421.SPB, 491324R-001, 491324R-291, 491324R-371, 491324R-421, 491324R-AA1, 491325-001, 491325-371, 491325-421, 491325-421.SPB, 491325R-001, 491325R-371, 491325R-421, 491325R-AA1, 491332-001, 491332-371, 491332-421, 491332R-001, 491332R-291, 491332R-371, 491332R-421, 491332R-AA1, 491335-001, 491335-371, 491335-421, 491335-421.SPB, 491335R-001, 491335R-291, 491335R-371, 491335R-421, 491505-001, 491505-371, 491505-421, 491505R-001, 491505R-291, 491505R-371, 491505R-421, 494329-B21, 494329-B21#0D1, 494329-B21#ABA, 494329-B21#B19, 494329R-B21, 494329R-B21#0D1, 494329R-B21#B19, 516653-005, 516919-B21, 516919-B21#0D1, 516919-B21#ABA, 516919-B21#B19, 516919R-B21, 516919R-B21#0D1, 517812-425, 530779-005, AX690A, AX691A, AX691B, AX692A, AX693A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 1 year ¦ Technical support - outage management - 1 year |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |