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HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 3 years - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention - extended service agreement - 3 years - on-site
![](https://media.zones.com/images/mfr/logo_hewlett_packard_enterprise.gif)
- Price:
$6,452.99
- Availability:
- Mfr #: H01M0E
- UNSPSC #: 81111811
- Item #: 009245571
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![](https://media.zones.com/images/products/5E3F8DFE-FD3D-4991-89E8-28D69FADC812.jpg)
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: Q2P71B, Q2P72B, Q2P72BR, Q2P73B, Q2P73BR, Q2P74B, Q2P74BR, Q2P75B, Q2P76B, Q2P77B, Q2P78B, Q2P79B, Q2P79BR |
Details
Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote monitoring - 3 years ¦ Defective media retention - 3 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 3 years |
Repair Time | 6 hours |
Service Availability | 24 hours a day / 7 days a week |