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HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$1,642.99
- Availability:
- Mfr #: HV9F3PE
- UNSPSC #: 81111811
- Item #: 009245479
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 579239-001, 579239-371, 579239-421, 579239R-421, 636365-001, 636365-421 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |