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HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
- Price:
$6,002.99
- Availability:
- Mfr #: H41N7PE
- UNSPSC #: 81111811
- Item #: 009247362
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: 741064-291, 741064-AA1, 741064-B21, 741064R-B21, 741065-291, 741065-AA1, 741065-B21, 741065R-AA1, 741065R-B21, 741890-S01, 741891-S01, 742256-AA5, 742257-AA5, 742657-B21, 742657-B21#0D1, 742657-B21#ABA, 742657-B21#B19, 742657R-B21, 742657R-B21#0D1, 742657R-B21#B19, 791050-S01, 792872-S01, 830071-291, 830071-AA1, 830071-B21, 830071R-B21, 830072-B21, 830072R-B21, 830074-S01, 830075-S01, 830076-S01, 830077-S01 |
Details
Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 2 years ¦ Defective media retention - 2 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 2 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |