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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$123.99
- Availability:
- Mfr #: H75B0PE
- UNSPSC #: 81111811
- Item #: 009245808
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 712317-001, 712317-201, 712317-291, 712317-371, 712317-421, 712317-AA1, 712317R-421, 712317R-AA1, 712318-001, 712318-201, 712318-291, 712318-371, 712318-421, 712318-AA1, 712318R-371, 712318R-421, 712318R-AA1, 724145-425, 724146-425, 742326-S01, 775590-S01, 783958-S01, 783959-S01, 784918-425, 784919-425, 802243-001, 819185-001, 819185-371, 819185-421, 819185-421#0D1, 819186-001, 819186-371, 819186-421, 819186R-371, 819186R-421, 819187-001, 819187-371, 819187R-371, F9A40A, F9A40AR, F9A41A, F9A41AR, G0M45A, G0M45AR, G4Y03A, J2Q97A, P9B67A, P9B70A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |