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HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$5,213.99
- Availability:
- Mfr #: HV9L0PE
- UNSPSC #: 81111811
- Item #: 009246730
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 583105-001, 583105-291, 583105-371, 583105-421, 583105-AA1, 583105R-001, 583105R-421, 583105R-AA1, 583108-001, 583108-371, 583108-421, 583108R-001, 583108R-371, 583108R-421, 601361-001, 601361-371, 601361-421, 601361R-001, 601361R-371, 601361R-421, 601362-001, 601362-371, 601362-421, 601362R-001, 601362R-371, 601362R-421, 633964-001, 633964-421, 633964R-001, 633964R-421, 653745-001, 653745-421, 653745R-001, 653745R-421, 653746-001, 653746-421, 653746R-001, 653746R-371, 653746R-421, 653747-001, 653747-421, 653747R-001, 653747R-421, 653748-001, 653748-291, 653748-371, 653748-421, 653748-AA1, 653748R-001, 653748R-371, 653748R-421, 653748R-AA1, 676482-S01, 704159-001, 704159-421, 704159R-001, 704159R-421, 704160-001, 704160-421, 704160R-001, 704160R-421, 704163-S01, 704963-B21, 704963-B21#0D1, 704963-B21#ABA, 704963-B21#B19, 704963R-B21, 704963R-B21#0D1, 704963R-B21#AKM, 704963R-B21#B19, 704963R-B21#UUF, 708686-001, 708686-421, 708686R-001, 708686R-421, 708687-001, 708687-421, 708687R-001, 708687R-421 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |