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HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$4,815.99
- Availability:
- Mfr #: HV9J6PE
- UNSPSC #: 81111811
- Item #: 009244876
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 741064-291, 741064-AA1, 741064-B21, 741064R-B21, 741065-291, 741065-AA1, 741065-B21, 741065R-AA1, 741065R-B21, 741890-S01, 741891-S01, 742256-AA5, 742257-AA5, 742657-B21, 742657-B21#0D1, 742657-B21#ABA, 742657-B21#B19, 742657R-B21, 742657R-B21#0D1, 742657R-B21#B19, 791050-S01, 792872-S01, 830071-291, 830071-AA1, 830071-B21, 830071R-B21, 830072-B21, 830072R-B21, 830074-S01, 830075-S01, 830076-S01, 830077-S01 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |