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HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 1 year - on-site
- Price:
$577.99
- Availability:
- Mfr #: H33J0PE
- UNSPSC #: 81111811
- Item #: 009247687
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 603599-B21, 603599R-B21, 603602-B21, 603602R-B21, 603605-B21, 603605R-B21, 603719-B21, 603719-B21#0D1, 603719-B21#B19, 603719R-B21, 637392-B21, 637392R-B21, 637615-B21, 637615R-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |