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HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
- Price:
$960.99
- Availability:
- Mfr #: H75D7PE
- UNSPSC #: 81111812
- Item #: 009381002
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: 470065-685, 470065-726, 470065-727, 470065-729, 470065-739, 470065-740, 470065-770, 470065-778, 470065-787, 470065-791, 470065-811, 470065-842, 470065-854, 470065-855, 470065-856, 661189-B21, 661189R-B21, 661190-B21, 661190R-B21, 668812-001 |
Details
Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 2 years |
General
Service Included | Parts and labor |
Type | Extended service agreement |
Location | On-site |
Full Contract Period | 2 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |