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HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Basic Service Post Warranty - extended service agreement - 2 years - on-site
- Price:
$1,369.99
- Availability:
- Mfr #: H33R9PE
- UNSPSC #: 81111812
- Item #: 009381132
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 678274-B21, 678274R-B21, 678275-B21, 678275R-B21, 678276-B21, 678276R-B21, 684690-B21, 684690R-B21, 739347-B21, 739347R-B21, 739348-B21, 739348R-B21, E8H57A, E9Z40A |
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |