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HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
HPE Pointnext Tech Care Critical Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site
- Price:
$2,377.99
- Availability:
- Mfr #: H31CNPE
- UNSPSC #: 81111811
- Item #: 009489612
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: E7V99A, E7V99AR, E7W00A, E7W00AR, E7W01A, E7W01AR, E7W02A, E7W02AR, E7W03A, E7W03AR, E7W04A, E7W04AR, K2Q89A, K2Q89AR, K2Q90A, K2Q90AR, M0T22A, M0T23A, M0T24A, P8Y79A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ Technical support - remote monitoring - 1 year ¦ Defective media retention - 1 year |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |