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- Price:
$1,146.99
Verint Text Analytics - license - 1 named employee
Verint Text Analytics - license - 1 named employee
- Price:
$1,146.99
- Availability:
- Mfr #: MDS-VERINT-TXT-AN
- UNSPSC #: 26121636
- Item #: 009572248 110245083 54341701
- Add to Shopping List
- cnet cat code #: 10060213
Verint Text Analytics can help your organization uncover actionable insights from text-based customer engagement channels. Although voice remains a critical channel for delivering service, customers are increasingly choosing to engage via text-based channels, such as web chat, email, and social media. By analyzing these text interactions in conjunction with verbal communications, you can gain deeper insight into process, performance, and customer experience issues and opportunities within your organization and take action quickly.
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