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POLY+ - extended service agreement - 3 years - shipment
POLY+ - extended service agreement - 3 years - shipment
- Price:
$88.99
- Availability:
- Mfr #: 487P-S82XXC-312
- UNSPSC #: 81111811
- Item #: 009574132
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 209212-01, 209212-02, 209213-01, 209213-02, 209214-01, 209214-02, 209215-01, 209215-02, 209812-01, 209812-02, 209813-01, 209813-02, 209814-01, 209814-02, 209815-01, 209815-02, 211200-01, 211200-02, 211201-01, 211201-02, 211203-01, 211203-02, 211204-01, 211204-02, 211205-01, 211205-02, 211206-01, 211206-02, 211207-01, 211207-02, 211208-01, 211208-02 |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
General
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |