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POLY+ - extended service agreement - 3 years - shipment
POLY+ - extended service agreement - 3 years - shipment
- Price:
$18.99
- Availability:
- Mfr #: 487P-BW33XX-312
- UNSPSC #: 81111811
- Item #: 009584764
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 212703-01, 212703-101, 213928-01, 213928-101, 213929-01, 213929-101, 213934-01, 213934-101, 213935-01, 213935-101, 213936-01, 213936-101, 213937-01, 213937-101, 213938-01, 213938-101, 213939-01, 213939-101, 214011-01, 214011-101, 214012-01, 214012-101, 214013-01, 214013-101, 214014-01, 214014-101, 214015-01, 214015-101, 214016-01, 214016-101, 214017-01, 214017-101 |
Details
| Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
General
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |