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HPE Next Business Day Collaborative Support with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
HPE Next Business Day Collaborative Support with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
- Price:
$796.99
- Availability:
- Mfr #: U0SQ9E
- UNSPSC #: 81111811
- Item #: 010629357
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 696910-B21#B19 |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - software application support - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ Comprehensive defective material retention - 3 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 9 hours a day / 5 days a week |