« Back
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention Post Warranty - extended service agreement - 2 years - on-site
- Price:
$2,739.99
- Availability:
- Mfr #: H11T4PE
- UNSPSC #: 81111811
- Item #: 010702351
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: K2R15A, K2R15AR, K2R16A, K2R16AR, K2R16SB, K2R17A, K2R17AR, K2R17SB, K2R18A, K2R18AR, K2R18SB, K2R19A, K2R19AR, K2R20A, K2R20AR, K2R21A, K2R21AR, N9Y62A, Q0F49A, Q0F49AR |
Details
Service & Support | Extended service agreement - parts and labor - 2 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 2 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 2 years ¦ Extended service agreement - parts and labor - 2 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 2 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 2 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |