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Palo Alto Networks Standard Support - extended service agreement - 1 year
Palo Alto Networks Standard Support - extended service agreement - 1 year
- Price:
$75.99
- Availability:
- Mfr #: PAN-SVC-STD-ION-1200
- UNSPSC #: 81111811
- Item #: 010793090
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: PAN-ION-1200 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 business hour - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday ¦ Technical support - web support - 1 year ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Parts and labor |
| Full Contract Period | 1 year |