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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - extended service agreement - 3 years - on-site

HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - extended service agreement - 3 years - on-site

  • Price: 
    $345.99
  • Availability: 
  • Mfr #:  H8B38A3#X03
  • UNSPSC #:  81112301
  • Item #:  010883026
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  • cnet cat code #:  10070101
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Compatibility Information
Designed For P/N: DW017B#AC3, DW017B#ACD, DW017B#ACE, DW017B#AKN, DW017BR#AB2, DW017BR#ABG, DW017BR#ABU, DW017BR#ACD, DW017BR#ACE, DW017BR#ACJ, DW027A#ABF, DW027A#ABZ, DW027A#ACE, DW027A#ACQ, DW027A#AKJ, DW027A#AKM, DW027AR#AB2, DW027AR#ABB, DW027AR#ABG, DW027AR#ABU, DW027AR#ACD, DW027AR#ACJ, EH848A#ABB, EH848A#ACD, EH848A#ACE, EH848A#AKN, EH848AR#AB2, EH848AR#ABU, EH848AR#ACD, EH848AR#ACE, Q1523BR#AB2, Q1523BR#ABG, Q1523BR#ABU, Q1523BR#ACD, Q1523BR#ACE, Q1523BR#ACJ, Q2S18A, Q2S18AR, Q6Q62A, Q6Q63A, Q6Q65A, Q6Q66A, Q9V95A, Q9V95AR
Details
Service & Support Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years
General
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week