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HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - extended service agreement - 5 years - on-site

HPE Proactive Care Advanced Call-To-Repair Service with Defective Media Retention - extended service agreement - 5 years - on-site

  • Price: 
    $165.99
  • Availability: 
  • Mfr #:  H8B38A5#X15
  • UNSPSC #:  81111811
  • Item #:  010899414
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  • cnet cat code #:  10070101
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Compatibility Information
Designed For P/N: J9145AR#ABA, J9145AR#ACC, J9147A#ABB, J9147A#ACD, J9147AR#ABB, J9147AR#ACE, J9148A#ACD, J9148AR#ABB, J9728AR#ABB, J9836A#AC4, JC102AR#ABB, JC691A#ABB, JF239A#AC3, JF239A#AC4, JF284AR#ABA, JG219AR#ABH, JG402A#ABB, JG403A#ABB, JG404A#ABB, JG405A#ABB, JG406A#AC3, JG406A#AC4, JG406AR#ABA, JG408A#AC3, JG408A#AC4, JG408AR#ABA, JG411A#AC3, JG411A#AC4, JG510A#ABB, JG510AR#ABH, JG520A#ABB, JG704A#ABB, JG732A#AC3, JG732A#AC4, JG734A#AC3, JG734A#AC4, JG735A#ABB, JG861A#ABB, JG861A#AC3, JG866A#AC3, JG875A#AC3, JG875A#AC4
Details
Service & Support Extended service agreement - parts and labor - 5 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 5 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ Defective media retention - 5 years
General
Service Included Parts and labor
Location On-site
Full Contract Period 5 years
Repair Time 6 hours
Service Availability 24 hours a day / 7 days a week