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HPE Nimble Storage Foundation Care NBD Onsite Exchange Support with Defective Media Retention - extended service agreement - 4 years - on-site
HPE Nimble Storage Foundation Care NBD Onsite Exchange Support with Defective Media Retention - extended service agreement - 4 years - on-site
- Price:
$7,710.99
- Availability:
- Mfr #: HT6Z5A4#X4T
- UNSPSC #: 81111811
- Item #: 010918037
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: Q8C96A |
Details
Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 4 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 4 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 4 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 4 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 years ¦ New releases update - 4 years ¦ Defective media retention - 4 years |
General
Service Included | Parts and labor |
Location | On-site |
Full Contract Period | 4 years |
Response Time | Next business day |
Service Availability | 8 hours a day / 5 days a week |