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HPE Nimble Storage Foundation Care 4H Parts Exchange Controller Refresh Support - extended service agreement - 5 years - shipment
HPE Nimble Storage Foundation Care 4H Parts Exchange Controller Refresh Support - extended service agreement - 5 years - shipment
- Price:
$45,312.99
- Availability:
- Mfr #: HT7H8A5#ZGP
- UNSPSC #: 81111811
- Item #: 010918909
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Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: Q8C58B, Q8C98B, Q8G50B, Q8G62B |
Details
Service & Support | Extended service agreement - advance parts replacement - 5 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 5 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years ¦ New releases update - 5 years |
General
Service Included | Advance parts replacement |
Location | Shipment |
Full Contract Period | 5 years |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Covered Configurations | 92TB flash array |