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HPE Nimble Storage Foundation Care 4H Onsite Exchange Support with Defective Media Retention - extended service agreement - 3 years - on-site
HPE Nimble Storage Foundation Care 4H Onsite Exchange Support with Defective Media Retention - extended service agreement - 3 years - on-site
- Price:
$6,164.99
- Availability:
- Mfr #: HT6Z3A3#W5Z
- UNSPSC #: 81111811
- Item #: 010919312
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Compatibility Information
| Designed For | P/N: Q8C60A |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | 7.68TB cache storage array |