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HPE Nimble Storage Foundation Care NBD Parts Exchange Support - extended service agreement - 1 year - shipment
HPE Nimble Storage Foundation Care NBD Parts Exchange Support - extended service agreement - 1 year - shipment
- Price:
$3,002.99
- Availability:
- Mfr #: HT7A1A1#ZFG
- UNSPSC #: 81111811
- Item #: 010920331
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: Q8H39A, Q8H39AR |
Details
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: NBD - availability: 24 hours a day / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ New releases update - 1 year |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |