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HPE Pointnext Tech Care Essential Exchange Service - extended service agreement - 3 years - shipment
HPE Pointnext Tech Care Essential Exchange Service - extended service agreement - 3 years - shipment
- Price:
$344.99
- Availability:
- Mfr #: HU4A9A3#ZUZ
- UNSPSC #: 81111811
- Item #: 010923981
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: Q8C17C, Q8C68C |
Details
| Service & Support | Extended service agreement - replacement - 3 years - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 8 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - severity level 4 |
General
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | 2x10GbE 4 ports adapter |