« Back
Palo Premium Support (4 Hour) - extended service agreement - 3 years
Palo Premium Support (4 Hour) - extended service agreement - 3 years
- Price:
$371,742.99
- Availability:
- Mfr #: PAN-SVC-4HR-7050-3YR
- UNSPSC #: 81111811
- Item #: 011379315
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: PAN-PA-7050-DC |
Details
| Service & Support | Extended service agreement - replacement - 3 years - response time: 4 hours ¦ Technical support - phone consulting - 3 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - phone consulting - 3 years - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Product info support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
| Service Included | Replacement |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Pricing Type | Prepaid |